Members-only access area < Return to MiCBT Institute
Our liability is limited to refunds for events only. MiCBT Institute reserves the right to cancel a scheduled workshop, masterclass, group supervision, course or retreat; please make hotel and travel arrangements with this in mind. In the unlikely event of a cancellation, we will only issue a full refund for the event fees. Children and unregistered guests are not permitted in the meeting rooms. The use of audio and videotaping devices and mobile phones by participants is not permitted at any workshop, course or retreat.
To receive the early bird rate, all fees must be paid in full prior to the specified cutoff date. Registration forms submitted without payment will not be processed, and will not guarantee the early bird rate. To receive the regular rate, all workshop and course fees must be paid in full 14 days prior to the event date; retreat fees must be paid in full 45 days prior to the event date.
If you choose to pay by instalments, your first payment is due upon registration. Your subsequent payments will be debited on the same date each month.
For all instalments, you must ensure there are sufficient funds available on the credit card used at registration to allow the following instalments to be charged on the date it is due. You agree to notify us promptly if the credit card is cancelled, suspended, due to expire or otherwise ceases to be a means by which we may collect payments. In this case, you must immediately nominate another card or pay the outstanding balance. Where your payment of an instalment is dishonoured, a default fee of $10 becomes payable. We may reattempt to debit the instalment amount and the default fee from your credit card at a later date. You will be liable to your card issuer or financial institution for any dishonour fees incurred on your nominated card. You will be taken to have accepted the terms of this instalment arrangement when you are provided with any mode of course access. Your agreement to these terms acknowledges acceptance of this instalment arrangement.
All cancellations must be submitted by email. Non-attendance will not be grounds for full or partial refund/credit under any circumstances. Refunds will be available minus a $70 administration fee for cancellations made 14 days or more before the event. No refund or credit under any circumstances will be available for cancellations less than 14 days before the event. Given our effort to optimise the quality of training by limiting numbers to a small size, exceptions to this can not be granted. If you are unable to attend, you are invited to send an alternate in your place at no extra cost. Please contact our office 14 days before the event, so we can provide the participant with an accurate name badge and materials and to minimize confusion at check-in. Please notify us of the alternate’s full name and contact information, including their email address.
All cancellations must be submitted by email. Non-attendance at a retreat will not be grounds for full or partial refund/credit under any circumstances. Refunds will be available minus a $70 administration fee for cancellations made 45 days or more prior to the event. No refund or credit under any circumstances will be available for cancellations less than 45 days prior to the event. Given our effort to optimise the quality of training by limiting retreats to a very small size, exceptions to this can not be granted.
All food provided by us is vegetarian. We do our best to accommodate dietary needs such as gluten, dairy and nut intolerances whenever possible. Please notify our office one month in advance of the event date. Our venues need adequate time to place orders with their distributors. Please note, although we do our best to accommodate dietary needs some venues do not provide adequate options and do not allow us to bring in our own food and beverages. Unfortunately, even requests placed one month in advance can not be guaranteed. You are welcome to bring your own food and beverages to all of our workshop locations.
Thank you for choosing to be part of our individuals at MiCBT Institute (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at admin@mindfulness.net.au.
When you visit our website mindfulness.net.au (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
Personal information you disclose to us
In Short: We collect information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services when you participate in activities on the Website or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You. We collect names, phone numbers, email addresses, mailing addresses, passwords, usernames, billing addresses, debit/credit card numbers, and other similar information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by Stripe or Paypal. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.We may process or share the data that we hold based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: Yes, we use Google Maps for the purpose of providing better service.
This Website uses Google Maps APIs, which is subject to Google’s Terms of Service. You may find the Google Maps APIs Terms of Service here. To find out more about Google’s Privacy Policy, please refer to this link.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at admin@mindfulness.net.au.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at admin@mindfulness.net.au.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website, visit https://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example, to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may access your account settings and update your preferences.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practise in a revised version of this privacy notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at admin@mindfulness.net.au or by post to:MiCBT Institute 277 Macquarie St Hobart, Tasmania 7000 Australia